
If you need technical support, service, spare parts for your balancing system, or just general assistance, Hofmann experts are there for you.
In-house balancing experts provide telephone support for technical issues or problems with your balancer. Around 80% of all service issues can be solved quickly and efficiently with a telephone call.
When contacting Technical Support, please supply the model and serial number of the machine, located on the machine nameplate.
If problems cannot be resolved quickly by Technical Support, the Service Dispatch Group will arrange for onsite service by a Hofmann Service Engineer.
The Service Dispatch Group can also arrange the following services at your request:
The equipment experts at our Parts Department will help keep your downtime to a minimum.
Contact our Parts Department to order both spare parts and replacement parts, and before returning parts to Hofmann. When ordering, please provide the model number and serial number of the balancing machine, located on the machine nameplate.
Hofmann locates its service centers strategically around the globe to ensure that each customer receives prompt service with minimum downtime. To guarantee quality work and customer satisfaction, our service engineers must pass a thorough, rigorous training program before representing Hofmann.
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American Hofmann Corporation | 3700 Cohen Place | Lynchburg, VA 24501 USA
Toll free: 1.800.446.0997 | Tel: +1.434.522.0300 | Fax: +1.434.846.1340
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