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McCormick Place
Booth E-5636
Chicago, Illinois USA
September 13 - 18, 2010

Please visit our booth at
IMTS 2010 to learn about
American Hofmann
balancing machines
and balancing services.

Customer Service

If you need technical support, service, spare parts for your balancing system, or just general assistance, Hofmann experts are there for you.

Technical Support Group

In-house balancing experts provide telephone support for technical issues or problems with your balancer. Around 80% of all service issues can be solved quickly and efficiently with a telephone call.

When contacting Technical Support, please supply the model and serial number of the machine, located on the machine nameplate.

Service Dispatch Group

If problems cannot be resolved quickly by Technical Support, the Service Dispatch Group will arrange for onsite service by a Hofmann Service Engineer.

The Service Dispatch Group can also arrange the following services at your request:

• General assistance or information about Hofmann products or your order
• Startup and commissioning of any new installations
• Maintenance and maintenance contracts
• Onsite training at your facility

Parts Department

The equipment experts at our Parts Department will help keep your downtime to a minimum.

Contact our Parts Department to order both spare parts and replacement parts, and before returning parts to Hofmann. When ordering, please provide the model number and serial number of the balancing machine, located on the machine nameplate.