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Hofmann Customer Service

Sales Administration

Hofmann´s sales administrators provide an initial point of contact for queries about products, orders, and deliveries. If more detailed information is needed, they can direct you to the right contact.

When contacting Sales Administration about a specific order, please provide either the order number or the product serial number.

Parts Department

The balancing equipment experts at Hofmann´s Parts Department will help keep your downtime to a minimum. Contact us for the following:

When contacting the Parts Department, please provide the model number and serial number of the balancing machine, located on the machine nameplate.

Technical Support

Our in-house balancing experts provide global telephone support for technical issues or problems with your balancer. Around 80% of all service issues can be addressed and solved quickly with just a telephone call.

When contacting Technical Support, please supply the model and serial number of the machine, located on the machine nameplate.

Service Dispatch

Hofmann´s Service Dispatch Group offers the following onsite services for your existing balancing machines:

To guarantee quality work and customer satisfaction, our service engineers must pass a thorough, rigorous training program before representing Hofmann.

Emergency Services

For balancing emergencies, please call us using the telephone numbers listed under "Contacts" on this page.