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Hofmann Customer Service

Parts Department

The balancing equipment experts at Hofmann´s Parts Department will help keep your downtime to a minimum. Contact us for the following:

When contacting the Parts Department, please provide the model number and serial number of the balancing machine, located on the machine nameplate.

Technical Support

Our in-house balancing experts provide global telephone support for technical issues or problems with your balancer. Around 80% of all service issues can be addressed and solved quickly with just a telephone call.

When contacting Technical Support, please supply the model and serial number of the machine, located on the machine nameplate.

Service Dispatch

Do you have questions about Hofmann products or your order? Do you need assistance with your existing Hofmann balancing machine, or possibly another brand balancer? Our Service Dispatch Group is ready to help.

Also at your request, they will arrange the following onsite services:    (download pdf flyer, 82 kB)

To guarantee quality work and customer satisfaction, our service engineers must pass a thorough, rigorous training program before representing Hofmann.

Emergency Services

Hofmann understands that downtime can be expensive, and that unexpected problems don´t always happen during normal business hours. That is why our service team is available to help you 24 hours a day, 7 days a week.

For balancing emergencies, please call us using the telephone numbers listed under "Contacts" on this page.