Hofmann Customer Service for Balancing Machines and Devices

The quality of a rotor depends largely on how exactly it is balanced. With our services, we ensure that you can rely on the precision and reliability of your balancing equipment for the long term.

Benefits of maintenance by Hofmann balancing specialists

Long lasting precision and maximum smooth operation. The best protection against failure in balancing equipment is a planned, regular inspection and maintenance. Under a service agreement, Hofmann’s balancing specialists inspect the display of the unbalance with suitable testing equipment. If required, your machine or your device will be re-adjusted. This means that Hofmann’s service customers can be confident in the reliability and safety of their equipment.

Always up to date. Balancing technology is constantly under development. To ensure that your balancing machines and systems are always state-of-the-art, we offer unbalance measuring system modernization. This includes installing software updates or adapting your machine and equipment technology to fit new requirements, so that you are always up to date.

Service for third-party products. As true balancing experts, we do not only focus on our own products. We also provide maintenance and modernization for third-party products, including electrical and mechanical systems.

Certified testing equipment. Optimum balancing results can only be achieved if reliable and precise measured values are used.

With our certified and traceable test equipment, we verify the measuring capability of your balancing machine and document this with a certificate.

Quick help in the case of outages. Should a balancing machine, system, or device fail unexpectedly, we can have repair specialists and important spare parts available quickly.In the case of equipment failure, Hofmann will provide rental equipment so that contract customers can continue balancing without restrictions.

Machine and equipment service for other brands. We also offer our entire range of machine and equipment services for products made by other manufacturers:

  • Krauss-Maffei Automation
  • Dr. Reutlinger + Söhne
  • Gebrüder Hofmann

Our service team is at your disposal with an extensive service range – before, during and, of course, after the delivery, as well as over the entire lifetime of our products. Call us, send us a fax or an email – we will be ready to support you.

Our contact details

Hofmann Mess- und Auswuchttechnik GmbH & Co. KG, Pfungstadt, Germany

Customer service:
Tel.: +49.6157.949.181
Fax: +49.6157.949.130
service.de(at)hofmann-global.com

Technical hotline:
Tel.: +49.6157.949.113
tech_support.de(at)hofmann-global.com

Spare parts & repairs:
Tel.: +49.6157.949.407
parts.de(at)hofmann-global.com

American Hofmann Corporation, Lynchburg, Virginia, USA

Customer service:
Tel.: +1.434.522.0358
service.us(at)hofmann-global.com

Technical hotline:
Tel.: +1.434.522.0352
tech_support.us(at)hofmann-global.com

Spare parts & repairs:
Tel.: +1.434.522.0327
parts.us(at)hofmann-global.com

In urgent cases outside normal business hours:
Tel:: +1.434.544.1449